Parts / Service Limited Warranty Statement

We are committed to customer satisfaction and to delivering quality heavy duty parts and service with the convenience – and at the competitive prices – you deserve. Many of the items we sell come with a manufacturer’s warranty. Warranty terms will vary between manufacturers and parts. For additional information on the manufacturer’s warranty for a specific part, please see your shop representative. Parts (and any labor costs associated with a warrantable claim) are subject to the relevant manufacturer’s warranty, as in effect at the time of purchase, and approval. In most cases, and subject to manufacturer approval of the claim, Cervantez truck & trailer parts will replace or issue a refund for, or facilitate the repair of, a new part that fails during the applicable warranty period due to a defect in materials under normal use and service after proper installation.Importantly:Manufacturer’s determination and approval as to the warrantability of a claim often requires that the part first be sent to the manufacturer for physical examination.Damage or loss caused by abuse, misuse, neglect, accident, improper installation, storage, or handling, overloading, or use contrary to manufacturer instructions is not covered by warranty.Warranties on replacement parts cover the unused portion of the original warranty.To obtain warranty service for defective products, please follow the instructions in the manufacturer’s warranty included with the product or as detailed in the product’s description on our Website. The availability of products or services in our stores or through our Website does not indicate an affiliation with or endorsement of any product, third party service or manufacturer. This labor warranty is conditioned on the vehicle being subjected only to normal use and maintenance and will not apply if the vehicle has been damaged by abnormal use, misuse, neglect, accident, alteration, or tampering. You must be the original purchaser of the parts or labor. Proof of purchase is required.Cervantez truck & trailer parts neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of any parts or labor.THIS REPRESENTS THE TOTAL LIABILITY OF Cervantez truck & trailer parts , FOR ANY PART OR SERVICE. EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY STATEMENT, Cervantez truck & trailer parts MAKES NO OTHER WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. YOU AFFIRM THAT Cervantez truck & trailer parts SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM A DEFECT IN OR FAILURE OF THE PART OR ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

(the "Warranty Period").

If a Part fails during the Warranty Period, simply bring it in to our shop location during the Warranty Period, and upon confirming the defect we will, in our sole discretion, either: (a) replace such part free of charge or (b) refund the purchase price of such part.

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper installation or use; (d) failure to follow the part instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, misuse, abuse, or other faulty parts, actions or events beyond our reasonable control.

RETURN POLICY

WE WANT YOU TO BE FULLY SATISFIED WITH EVERY ITEM THAT YOU PURCHASE FROM Cervantez truck & trailer parts. MOST ITEMS PURCHASED FROM Cervantez truck & trailer parts MAY BE RETURNED WITHIN THE SIXTY (30) DAY PERIOD FOLLOWING THE DATE OF PURCHASE AND CAN BE RETURNED TO OUR SHOP (SEE CONDITIONS AND EXCEPTIONS BELOW).

Original proof of purchase is required and Cervantez truck & trailer parts must have sales history for the item. Item must be in the original packaging, uninstalled and in resalable condition. Returns will be either (a) exchanged or (b) refunded, less any original shipping / handling charges, via the original payment form, except that refunds on cash transactions in excess of $150.00 will be issued by check and mailed within 15 days of processing return.

Returnable parts, including parts purchased on www.Cervantez truck & trailer parts.com (other than drop-shipped parts), may be returned to our shop location within the 30-day period following the date of purchase. For the return of drop-shipped parts purchased through www.Cervantez truck & trailer parts.com, please contact Costumer support at cervantez.roadservice@gmail.com to receive a return lable.